NJ Transit released its latest customer survey results for 3Q 2012, and it shows significant improvement, with the bulk coming from rail commuters. Rail commuters have been among the most likely to score the agency poorly, particularly during disruptions.
Part of the reason that NJ Transit scores in the latest quarter are improved is that there were fewer major rail disruptions around the time
Wednesday, 30 May 2012
NJ Transit Customer Survey Results Show Modest Improvement
Posted on 09:52 by Unknown
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